Table 2

Learning tools used to deliver NTC training

Learning tool	Targeted outcome
Q&A-based topic teaching	To stimulate two-way learning and check understanding.
Simplified explanations	Created in partnership with our staff, patient’s families and the public as examples of how to explain such issues to new parents.
‘What would you do next?’ video content	Of first on scene simulations and skill demonstrations with multiple break points to encourage discussion.
‘Spot the mistake’ quizzes	Including pictures, for example, of incorrectly placed NG tubes and incorrectly plotted bilirubin charts to develop staff’s critical thinking skills around ability to recognise and manage mistakes.
Video link interactive questions	Requiring thumbs up/down or show how many fingers answers (eg, to transcutaneous bilirubinometer (TCB) or not to TCB, how many hours until the next observations) to create interaction and encourage participation.
Voice recording prioritisation exercises	Using voice recordings of patient handovers which participants have to prioritise to learn about the importance of the story and effective Situation, Background, Assessment, Recommendation (SBAR) handovers.
Case-based topic tests	Developed from recent clinical incidents to ensure lessons learnt are shared.
Topic summary slides	Reiterating the key take-home messages.